Parallel Importer Reviews - Our Testimonials
If you’re still deciding on a parallel importer to bring in the car you’ve been dreaming of, why not read what some of our clients have to say about us?
Our goal and focus as a parallel importer is to always deliver the cars we bring in for our clients on time, in satisfactory condition, and equipped with the customisations we promise them. But it isn’t just the one-time service we want to impress our clients with… it is the life long commitment to them not just as an importer, but also as their warranty provider, their insurance claims facilitator, servicing workshop, and much more.
We aim to provide our clients with a one-stop place for all their automotive needs and requirement.
See Why Our Clients Choose Us As
Their Recommended Car Dealer
Mr. Chow
Toyota Noah Hybrid 1.8x
Black
“Was served by Logan and his service is super top notch. He is a person who is willing to listen and tries his very best to resolve my concerns. He really does his work with passion and sincere. He keeps me very updated on the progress when handling my new car. I'm very impressed with his customer service. I'm very confident with Vin's Auto and will definitely recommend anyone who wishes to get a used or new vehicle. I wish Logan all the best for his career.”
Mr. Lim
Porsche Panamera
White
“Brandon assisted me over an extended period to sell my Vellfire and then buy a Porsche Panamera. He helped me patiently through the many decisions I had to make the paperwork that we had to go through, including negotiating with my buyer and later on my seller as well. I could not have ended up driving my dream car if not for Brandon's consistent help as well as Aaron's advice throughout the process. If you are looking to sell or buy your vehicle, they are 100% recommended and there is no other group I trust more than Vin's Automotive Group.”
Mr. Lee
Toyota Noah Hybrid
White
“Chanced upon Vin's Auto on sgCarmart, decided to pay a visit to their showroom. Was introduced to Brandon, an extremely helpful, patient agent to deal with! He provided the actual cost of the car with no hidden costs or nonsensical fees. Besides regularly updating us on the progress of the car, he gave us helpful insights and comparisons for considerations, never pushy. The whole buying process was smooth and fuss-free. Thumbs up for securing the COE on the first- bid! This definitely shows the honesty and excellent service of Vin's Auto. I highly recommend future buyers to look for Brandon for their purchase! You will definitely have a pleasant experience with this company.”
Mrs. Lye
Honda Vezel 1.5G
Black
“Charlotte gave very delightful service. She is very diligent and efficient, prompt response and gives good advice. Super helpful. Do find her if you are looking to buy a car. Enjoyed the entire process with no worries at all.”
Mr. Alagappan Annamalai
Toyota Harrier 2.5S
Black
“Just received my Harrier 2.5S from Vin's, Charlotte was very helpful and took care of our concerns. Customer-centric and professional are two words I would use to describe Vin's service standards. ”
Mr. Tan
Honda Vezel 1.5G
Red
“Just bought a brand new Vezel from Vin's Auto through Aaron. Aaron has been extremely helpful, patient, knowledgeable and honest. He has definitely outperformed majority of the dealers that I have met, and has been offering me with a lot of support and information that I wouldn't have known if not for him. Thankful forgetting COE on their 1st bid too. Have recommended my other friends and I will gladly recommend anyone to purchase their car from Vin's Auto.”
Mr. Lim
Honda Odyssey e: HEV
White
“The process has been fast, efficient and smooth. Brandon helped us through the whole process in a friendly, polite, professional and prompt manner. Answered all our queries patiently, kept us updated on every step of the process, and handled the trade- in of our previous car. A fuss free experience for us. Definitely will recommend to our friends and relatives. 5 star service! ”
Mr. Choong
Honda Shuttle 1.5 MY19 Key
Luna Silver Metallic
VAuG is also well reputable, and a veteran with vast years of experience in the car industry. They also had better pricing due to capacity and ability to get direct from factory in quantities.
I’m impressed with Aaron’s years of experience and knowledge in car technically. Aaron is someone who is reliable and I can trust. His workshop staff too were veterans with many years of experience and their workmanship on car service is flawless to me. ”
Mrs. Lai
Honda Fit Basic 1.3 CVT
Luna Silver Metallic
"Before coming to Vin's Auto, we visited a few PI but none came close in terms of pricing and customer service. The entire process was extremely quick & smooth.
Brandon fulfilled all the promises made on the deal and even managed to secure a good deal on the car insurance too.Thus making our 1st purchase from a PI pleasant and smooth!''
Mrs. Tan
Toyota RAV4 Hybrid 2.5GX
Glacier White
“Second time satisfied customer at Vin's Auto. After 3.5 years of consistent excellent service from VAuG, there were new additions to the family and it was time to upsize the car.
Finalising the purchase, all the way to delivery, was painless as expected. Aaron was extremely responsive and gave frequent updates. Every aspect of the deal was transparent, no hidden charges or surprises . Very glad we went back to VAuG!
Mr. Cheong
Mercedes Benz GLA 200 Sports
Denim Blue
“Kudos and a big shout out to Aaron. The services that Aaron provided was top of the class. 1: Not pushy 2: Super Friendly 3: Always put customer 1st. 4: End to end transaction was silky smooth.
He would even arrange to show a demo of an accessory so that I am sure what I really needed. He always made sure what I wanted meets my expectation and he indeed met them way beyond and above!
Mr. Mohan
Mercedes Benz GLA 200 Sports
Polar White
“The customer service was pleasant, the price was competitive, and the package was transparent to the customer.
Brandon Tay was attentive and shared unbiased information about the purchase. There was no pressure to ‘pay-up’ but an initial trust was built due his persona.
Kudos to Vin’s for the human capital within their stable of staff.I have already recommended Vin’s Auto to a couple of my friends''
Ms. Chin
Suzuki Swift Hybrid 1.2RS
Speedy Blue Metallic
“Thanks, Evan, for your humble service, sincerity and patience in guiding me through the process as a new car owner !”
Mr. Ying
Mercedes Benz GLA200 Sport Auto
Polar White
“My journey with Vin's Auto Group started in 2014 and I’ve been with them ever since. Galvin, Jonny and Aaron have been an incredible support throughout.
From leasing two vehicles of theirs to now making a first purchase they helped and supported like no other. I have complete trust and faith in them and this is rooted from the exceptional customer service they showed me from day one. Loyalty is hard to come by nowadays, I can honestly say they’ve been a blessing to work with” 
Mr.Zaidi
Mercedes Benz GLB200 Sport Auto
Cosmos Black Metallic
“Excellent service from Brandon! Entire purchasing experience was super smooth. I am very happy I decided to choose Vin's ”
Mrs.Lee
Honda Fit MY20 1.3 Basic
Luna Silver Metallic
“The price was cheaper than other advertised agent. Sales person Brandon provided good services and was patient with all my queries!”
Mr. & Mrs. Zhang
Honda Fit MY20 1.3 Basic
Crystal Black Pearl
“Fantastic service from Brandon! He is a very driven and sincere sales person. Vin’s Auto is one of the few case trust-SVTA PI in the market. I sourced around and found that their package represents the most value!''
Mr.Tan
Honda Shuttle 1.5 MY19 Key
Shining Grey Metallic
"The Salesman Evan was friendly and quick to respond to my queries, well knowledge and informative and the handing over of the vehicle was smooth and well arranged!''
Mr.Soh
Honda Fit 1.3 Basic Cvt
Luna Silver Metallic
“My first purchase from a PI went super smoothly because of Brandon Tay’s exceptional service. I am impressed by Vin’s Automotive Group’s high level of customer service and would greatly recommend potential buyers to this PI as well as Brandon!
Mr.Lim
Toyota Sienta Hybrid 1.5X
Blue Metallic
“Was served by Brandon, who is professional, responsive, knowledgable, and went out of the way to help us in the buying process!''
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